Terms and Conditions

  1. All Products sold and all prices quoted by ZA USA are FOB ZA USA’s Warehouse: 55 Bradrock Dr., Suite B, Des Plaines, IL 60018
  2. Unless COMPANY elects to be responsible shipping, Products will be shipped by ZA USA using United Parcel Service (UPS) as carrier. In the event COMPANY elects to be responsible for shipping, COMPANY shall be responsible for selecting the shipping carrier, paying for all transportation costs, and for insuring the Products in transit and while the Products are in COMPANY’s control. COMPANY shall not make drop shipments of Products to COMPANY’s customers without ZA USA’s prior consent. Title and all risk of loss for the Products shall shift from ZA USA to COMPANY when the Products are delivered to the common carrier transportation company for shipment to COMPANY.
  3. COMPANY shall be responsible for selecting the shipping carrier, paying for all transportation costs, and for insuring the Products in transit and while the Products are in COMPANY’s control. Title and all risk of loss for the Products shall shift from ZA USA to COMPANY when the Products are delivered to the common carrier transportation company for shipment to COMPANY.
  4. Any claims for shortages or damages suffered to Products in transit are the sole responsibility of COMPANY and shall be submitted by COMPANY directly to the carrier. Shortages or damages must be acknowledged and signed for at the time of delivery. COMPANY SHALL PROMPTLY INSPECT EACH FIREARMS SHIPMENT TO DETERMINE IF ANY FIREARMS ARE MISSING FROM SUCH SHIPMENT. If any shipment is not complete, COMPANY shall immediately report the serial number of any missing firearm to ZA USA in writing. COMPANY shall fully cooperate with any investigation by ZA USA and any law enforcement agency relating any such missing firearms.

How to order

ONLINE PURCHASING STEPS

  1. Select item and add to cart.

If buying a firearm, please be sure you reviewed all of the information prior to finalizing the order, especially if your city/state allows ownership of what you ordered. You must know your FFL dealer’s information prior to ordering. This FFL dealer must send us their FFL with your name and order number so we can verify status. This is required for all firearm purchases.

  1. Select payment option.

You pay Zastava Arms USA  directly for firearm or accessory purchases by placing the order via website. Orders must be placed using our online shopping cart system so they can be recorded and tracked accurately.

Payment Options:

  • Visa, MasterCard, Discover, American Express, Debit Cards
  1. Fill in customer information.
  • Non-firearm shipments– can be shipped directly to your house or preferred delivery address, as long as the item is legal to possess in your city/state.
  • Firearms shipments– cannot be sent directly to your home. We can ship to a local FFL dealer of your choice. Transfer fees may be incurred. You must know your FFL information prior to ordering.
  1. Review and confirm order.

Please make sure your order is complete and accurate. Once it is submitted, we will begin processing your order. You will receive a confirmation email once the order is processed.

Zastava Arms USA RETURN POLICY

RETURN OF FIREARMS

There will be no returns on firearms. However, warranty claims will accepted. To submit a warranty claim please email us at warranty@zastavaarmsusa.com

RETURN OF NON-FIREARMS

All products that are not Firearms must be returned within 30 days of the purchase date to be eligible for a refund. Please email us at online@zastavaarmsusa.com for an return authorization . All refunded money will be returned onto the card that was originally used to purchase the item.

Privacy Policy

Who we are

Zastava Arms USA – we operates the https://zastavaarmsusa.com website

What personal data we collect and why we collect it

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://zastavaarmsusa.com

We collect several different types of information for various purposes to provide and improve our Service to you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Use of Data

Zastava Arms USA uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Zastava Arms USA will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements

Zastava Arms USA may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Zastava Arms USA
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

Visitor comments may be checked through an automated spam detection service.

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By visiting this page on our website: https://zastavaarmsusa.com/contact/